Service Guarantee
Service Guarantee for premium members
HalloBabysitter.de is a platform that connects Families with care givers.
Our goal is to place a caregiver with ervery job offer and therefore we provide a service guarantee for premium members: You will get back the money you paid for your premium membership, if you are not able to get in contact with care givers.
Which conditions have to be met to make use of the service guarantee?
- You have placed a job offer during the relevant period of your premium memberhip
- Your joboffer was online at least for 7 days
How can I make use of the service guarantee?
Please turn to our support team before the current period of your premium membership is ending. Please note that the service guarantee can only be made use of for the current period of your premium membership. Discounted premium memberships are excludes from the service guarantee.